we listen… we discover… you choose… we deliver.
Please note: Our Website is currently being updated, if you have any queries please contact us on 0191 467 0007.
Diagonal Alternatives is a specialist, independent care company. Our partners, managers and staff teams are expert at delivering
what our clients need, to live well and independently in their own homes.
We work with our clients, to enhance their well being, and provide a service which is designed to retain their independence for as long as possible.
we support the family carers offering advice and guidance on what to do next and also respite to give them a well earned rest.
Bob Nelson is a qualified nurse, and has for many years designed and delivered excellent care and support programmes for older and disabled people. Bob has achieved a Masters degree in Dementia Studies at the University of Stirling, and cascades the latest research and best practice down to our staff teams. Our clients benefit from staff who are expertly trained, and who understand how to respond to their individual needs.
Our clients, many being retired professionals, are people who live with Dementia, Neurological conditions such as Stroke, MS or MND, Brain Injury or Complex physical conditions. they choose our service because of the quality of the delivery. We take great pride in our services, and that we are a locally owned independent company. The owners and managers know our clients well, and we care that they receive an expert service from us.
We are always realistic in our recommendations, and always seek to reduce risks and enhance the wellbeing of our clients and the family carers. Our way of working is not to simply perform a task and leave. We take great care to understand what our clients need and want, then seek to deliver that in a sensitive and professional way.
Bob is attending Stirling University for his graduation ceremony on 25th June, let us hope the weather is...
“Our needs are being well and truly met, he needs two carers and we get two.”
“I want to let you know how much I appreciate all the help that you and the care team have given my mam (and me) over the last few years especially of late Kelly & Janet. Neither my mam or me have found it easy with her memory problems and increasing frailty but knowing that the carers were on hand and ready to go beyond the call of duty for her was immensely reassuring. If you ever need a testimonial I’d be more than willing to provide one.”
“Diagonal Alternatives carers have provided the perfect solution to my worries about the care of my Husband who, as well as having dementia, has considerable physical difficulties. The company and the staff perform their duties with wonderful- professional patience, kindness and a deep understanding of all the problems, not only his but mine also. I can’t recommend them highly enough and cannot imagine our lives without them.”
“My life was held to gether by velcro and I now have my life back on track thanks to Diagonal Alternatives advice.”
“I would just like to say that my brother and I were very impressed with your very prompt and professional service and particularly in the way you interacted with Dad in hospital.”
“All the staff I met seemed lovely and are providing a fantastic quality of care.”
“Diagonal Alternatives were amazing: the quality of care, the organisation, and the flexibility and speed with which they adapted to changing circumstances.”
“I just wanted to say what a fantastic job you have done in getting everything organised so quickly to meet the needs of Dad’s new situation.”
“I must add that the care you gave my husband and being able to rely on you and the rest of the team was of the highest standard”
“For the first time in many years, I am free of anxiety about my father and can enjoy visiting him, knowing he is happy, in good physical health, and all his day-to-day needs are met.”
“Many thanks for the standard of your ongoing support and communication.”
“Yesterday a friend of mine told me about an ‘exceptional care agency’ called Diagonal Alternatives that is supporting her mother.”
“We are very happy with the prompt response, and the fact that you respond to what we need.”
“Diagonal Alternatives staff are professional and caring.”
“I am full of confidence in your ability to look after my husband.”
“The staff you employ are excellent.”
“Where do you get such excellent calibre staff?”
“Thank you for going the extra mile.”
“I am very happy with the service, it is excellent.”
“You’re the most sensible person I have spoken to, with a view to sorting out my brother’s problems.”